JG Windows


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Free Click & Collect from our three stores in Newcastle
- 0191 232 1356 ― Metrocentre - 0191 493 2244 Darlington - 01325 354 676

01325 354 676
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    On printed music & CD/DVD orders £25+

Careers at JG Windows

With outlets in Newcastle, Gateshead Metrocentre and Darlington, JG Windows is the largest music retailer in the North East selling a vast range of products to cater for all musical tastes, requirements and levels of ability. There are a wide variety of roles in our customer service and sales teams, and in our administration department.

Our success is down to the people who work for us, so we look for enthusiastic staff who want to get results, striving for excellence with spirit and commitment. We value people who respect this and aim to recruit staff who fit this culture. As our company grows we hope to develop our people with it, so if you're looking for a long-term career, we're keen to hear from you.

Vacancies arise from time to time, so if you're interested in working with us please print out the application form, fill it in and then post it back to us. We'll keep it on file and if a vacancy arises that we feel you might be suitable for, we'll contact you for an interview.

Please also include a covering letter, quoting the job reference code, outlining the role that would most appeal to you. If you have a CV, you might like to enclose a copy.

You can download our application form here


Full Time Instrument Sales Advisor - Permanent


Newcastle, Central Arcade


36 - 37.5



Job Description:

We are looking for a highly motivated sales person to join our organisation predominantly selling traditional and classical instruments, with woodwind being particularly important. This is very clearly a sales position, so whilst a level of playing ability is important, the flare for talking to customers with passion, providing them with excellent information and then selling the right instrument to match their requirements is the key to being successful.

The position is likely to be based in our Arcade Store, 5 days a week, of which one day will usually be a Saturday, but other options may be considered, depending on other existing staff availability.

Key aspects of the job will include:

  • Demonstrating and selling classical and folk instruments.
  • Other instruments would be a bonus.
  • Achieving monthly sales targets.
  • Delivering the optimum level of customer service, whether face to face or over the telephone.
  • Using the telephone pro-actively to increase the level of sales.
  • Ensuring the department/store is properly merchandised and ready for business.
  • Completing all the necessary administration associated with pre and post sales activity.

Therefore the required attributes to be successful include:

  • To be able to play woodwind and/or bowed string instrument – to a reasonable standard.
  • To be confident, positive and pro-active in attitude at all times.
  • To have had previous sales experience.
  • To be very comfortable using the telephone.
  • To be proficient using computers (ideally with the Microsoft Office Suite, including Excel, Word, Access)
  • To be a highly motivated individual, able to work on his or her own, and also as part of a team.
  • To be a confident, positive, enthusiastic and outgoing at all times.
  • To be a clear communicator and to have clarity of expression whether dealing with members of the public or members of Windows’ staff.
  • Available to work 5 days a week (including most Saturdays/weekends)


  • £Basic + Commission, depending on experience
  • Generous staff discount scheme
  • 28 days holiday (including bank holidays)
  • Opportunities to progress within a growing company.

If you're interested in this position, please print out the application form, fill it in by hand, and then post it back to us at the Newcastle store address (for the attention of Alex Cole), including a covering letter explaining why you feel you are suitable. Alternatively you can scan the application form and email it to info@jgwindows.com. Please quote Reference : ARCCIJ17

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