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Free Click & Collect from our three stores in Newcastle - 0191 232 1356 ― Metrocentre - 0191 493 2244 Darlington - 01325 354 676

01325 354 676
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    On printed music & CD/DVD orders £25+

Careers at JG Windows

With outlets in Newcastle, Gateshead Metrocentre and Darlington, JG Windows is the largest music retailer in the North East selling a vast range of products to cater for all musical tastes, requirements and levels of ability. There are a wide variety of roles in our customer service and sales teams, and in our administration department.

Our success is down to the people who work for us, so we look for enthusiastic staff who want to get results, striving for excellence with spirit and commitment. We value people who respect this and aim to recruit staff who fit this culture. As our company grows we hope to develop our people with it, so if you're looking for a long-term career, we're keen to hear from you.

Vacancies arise from time to time, so if you're interested in working with us please print out the application form, fill it in and then post it back to us. We'll keep it on file and if a vacancy arises that we feel you might be suitable for, we'll contact you for an interview.

Please also include a covering letter, quoting the job reference code, outlining the role that would most appeal to you. If you have a CV, you might like to enclose a copy.

You can download our application form here


Role:

Full Time Instrument Advisor Specialising in Guitars AND/OR Classical/Folk Instruments

Store:

Newcastle, Central Arcade

Hours:

37.5 - Fixed Term until 31st December with a view to become permanent

Reference:

RISEPT17

Job Description:

We are looking for one highly motivated sales person to join our team to sell guitars/amps/effects and/or classical/traditional/folk instruments at our Newcastle store. This is very clearly a sales position, so whilst a level of playing ability is important, the flare for talking to customers, providing them with excellent information and then selling the right instrument to match their requirements is the key to being successful.

The role is fixed term until 31st December with a view to becoming a permanent job.

Key aspects of the job will include:

  • Demonstrating and selling a range of either or both: guitar and bass instruments / classical and folk instruments, as well as related equipment
  • Achieving monthly sales targets.
  • Delivering the optimum level of customer service, whether face to face or over the telephone.
  • Using the telephone pro-actively to increase the level of sales.
  • Ensuring the store is properly merchandised and ready for business.
  • Completing all the necessary administration associated with pre and post sales activity.

Therefore the required attributes to be successful include:

  • To be able to play guitar/bass and/or woodwind/brass/stringed instrument to a reasonable level.
  • To be confident, positive and pro-active in attitude at all times.
  • To have had previous sales experience.
  • To be very comfortable using the telephone.
  • To be proficient using computers (ideally with the Microsoft Office Suite, including Excel, Word, Access)
  • To be a highly motivated individual, able to work on his or her own, and also as part of a team.
  • To be a confident, positive, enthusiastic and outgoing at all times.
  • To be a clear communicator and to have clarity of expression whether dealing with members of the public or members of Windows’ staff.
  • To be available to work 5 days a week on a flexible rota system including some evenings and usually a Saturday.

Benefits

  • £Basic + Commission, depending on experience
  • Generous staff discount scheme
  • 28 days holiday (including bank holidays)
  • Opportunities to progress within a growing company.

If you're interested in this position, please print out the application form fill it in by hand, and then post it back to our Newcastle store, for the attention of Alex Cole.

Please also include a covering letter explaining what exactly you think you could bring to the business and why you feel you are suitable.

Please quote Reference : RISEPT17


 Christmas Temporary Staff Required 

It’s that time of the year again, when we’re looking to recruit a number of temporary staff in our Newcastle & Metro Centre branches.  With our expanded Newcastle City Centre store, we’re looking for more people than ever before and we’re starting recruitment earlier than all previous years!

So we’re looking for individuals who are hardworking, enthusiastic, with some kind of retail or selling experience, who are ready to get stuck in to what is of course our very busiest (and most exciting) time of the year.  A musical background is of course usually preferred.

Whilst these positions are temporary, with varying start dates, a number of our current staff started as Christmas temps…so you never know where this could lead!

So if you think you’d fit the bill, then please print out the application form, quoting the appropriate reference number (or write “ANY” if you’re interested in all of them), fill it in by hand, and then return it to us at the Arcade store (regardless of the store you’re interested in working in) and include a covering letter explaining why you feel you are suitable.


 

Role:

Temporary,  Customer Advisors, Instrument and Printed Music Department 

Store:

Newcastle, Central Arcade

Hours:

Position 1:       36-37.5 hours per week (including Saturdays – and some Sundays) From 13/11/17 to 31/12/17

Position 2:       36-37.5 hours per week (including Saturdays – and some Sundays) From 22/10/17 to 31/12/17

Position 3:       37.5 hours per week (Monday to Friday) From 6/11/17 to 31/12/17

Reference:

ARCINST2017FT (Position 1)

ARCINST2017PT (Position 2)

ARCINST2017FT (Position 3)

Job Description:

These are varied positions, but will mainly involve working on the counters, processing transactions on behalf of sales advisors, moving stock around the building, pricing of goods, replenishing stock, ensuring the departments and stock rooms are tidy and clean

Key aspects of the job will include: 

  • Dealing with customer queries and finding the right products for our customers.
  • Processing transactions through the till system and credit agreements
  • Delivering the best level of customer service, whether face to face or over the telephone.
  • Ensuring the department is properly merchandised and ready for business.
  • General housekeeping activities
  • Completing all the necessary administration associated with pre and post sales activity    

Therefore the required attributes to be successful include:

  • To have previous customer facing work experience, ideally in a retail environment.
  • To have some musical experience, ideally playing either guitar, drums or traditional/folk instruments.
  • To be physically fit (to carry stock from one part of the building to another)
  • To be comfortable using the telephone.
  • To be proficient using computers and websites.
  • To be a highly motivated individual, able to work on their own, & also as part of a team.
  • To be a confident, positive, enthusiastic and outgoing at all times.
  • To be highly organised and planned in their approach to work.
  • To be a clear communicator & to have clarity of expression when dealing with the public or with staff
  • To have a flexible attitude to working hours

Role:

Temporary Customer Advisors, CD, DVD and Small Audio Department

Store:

Newcastle, Central Arcade

Hours:

Position 1:       36 hours per week (including Saturdays – and some Sundays) From 6/11/17 to 13/12/17

Reference:

ARCCD2017FT (position 1)

And

 

Role:

Temporary Customer Advisors, CD, DVD and Printed Music Department

Store:

Newcastle, Central Arcade

Hours:

Position 1:       36 hours per week (including Saturdays – and some Sundays) From 6/11/17 to 13/12/17

Reference:

ARCCDPM2017FT (position 1)

Job Description:

These positions will involve ensuring the department is tidy and ready for business, stock is replenished, mail order and website orders are dispatched, and processing transactions through our till system.

Key aspects of the job will include:

  • Processing transactions through the tills
  • Answering the telephone and resolving customer questions
  • Delivering the optimum level of customer service, whether face to face, using the computer, or over the telephone.
  • Ensuring that stock is properly merchandised and ready for business.
  • Sending out stock to customers
  • Selling a range of small audio products.

Therefore the required attributes to be successful include:

  • To have some retail or similar work experience
  • Ideally to have a broad knowledge of a wide variety of music.
  • To be very comfortable using the telephone.
  • To be a highly motivated individual, able to work on his or her own, and also as part of a team.
  • To be a confident, positive, enthusiastic and outgoing at all times.
  • To be a clear communicator and to have clarity of expression whether dealing with members of the public or members of Windows’ staff.
  • To have a flexible attitude to working hours

Role:

Temporary,  Full Time Printed Music & Instrument Customer Advisor 

Store:

Metrocentre, Gateshead

Hours:

37.5 hours per week (including Saturdays – and some Sundays) From 2/10/17 to 31/12/17

Reference:

METROPM2017FT1

Job Description:

These are varied positions, but will mainly involve working on the counters, processing transactions on behalf of sales advisors, moving stock around the building, pricing of goods, replenishing stock, ensuring the departments and stock rooms are tidy and clean

Key aspects of the job will include: 

  • Dealing with customer queries and finding the right products for our customers.
  • Processing transactions through the till system and credit agreements
  • Delivering the best level of customer service, whether face to face or over the telephone.
  • Ensuring the department is properly merchandised and ready for business.
  • General housekeeping activities
  • Completing all the necessary administration associated with pre and post sales activity    

Therefore the required attributes to be successful include:

  • To have previous customer facing work experience, ideally in a retail environment.
  • To have some musical experience, ideally playing either guitar, drums or traditional/folk instruments.
  • To be physically fit (to carry stock from one part of the building to another)
  • To be comfortable using the telephone.
  • To be proficient using computers and websites.
  • To be a highly motivated individual, able to work on their own, & also as part of a team.
  • To be a confident, positive, enthusiastic and outgoing at all times.
  • To be highly organised and planned in their approach to work.
  • To be a clear communicator & to have clarity of expression when dealing with the public or with staff
  • To have a flexible attitude to working hours

Role:

Temporary,  Full Time Sales Assistant 

Store:

Metrocentre, Gateshead

Hours:

25 hours per week (5 weekday evenings from 4.30pm to 10.00pm) From 16/10/17 to 31/12/17

Reference:

METRO2017PT1

Job Description:

This position, will mainly involve working on the counter, processing transactions on behalf of sales advisors, moving stock, pricing of goods, replenishing stock, ensuring the departments and stock rooms are tidy and clean

Key aspects of the job will include: 

  • Processing transactions through the till system and credit agreements
  • Delivering the best level of customer service, whether face to face or over the telephone.
  • General housekeeping activities, including tidying of stock rooms, replenishing and pricing stock.
  • Completing all the necessary administration associated with pre and post sales activity    

Therefore the required attributes to be successful include:

  • To have previous customer facing work experience, ideally in a retail environment.
  • To have some musical experience, ideally playing either guitar, drums or traditional/folk instruments.
  • To be physically fit (to carry stock from one part of the shop to another)
  • To be comfortable using the telephone.
  • To be proficient using computers and websites.
  • To be a highly motivated individual, able to work on their own, & also as part of a team.
  • To be a confident, positive, enthusiastic and outgoing at all times.
  • To be highly organised and planned in their approach to work.
  • To be a clear communicator & to have clarity of expression when dealing with the public or with staff
  • To have a flexible attitude to working hours

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