JG Windows


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Newcastle - 0191 232 1356 Metrocentre - 0191 493 2244 Darlington - 01325 354 676

01325 354 676
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    On printed music & CD/DVD orders £30+

Meet the Team - Expert knowledge in every field - in all three stores

Fancy joining the JG Windows team? See our current job vacancies

Newcastle, Central Arcade Store

Guitars & Live Sound


Nick Hall

- Guitar Department Manager

Nick is currently manager of the Rock Instruments department. He has worked for JG Windows since 2011 where he was first positioned in the Metrocentre store. Nick has previous experience in other retail environments, in both sales assistant and management roles, but jumped at the chance to work with instruments and music. Primarily a bass player, Nick has played in bands since he was 15, has loads of experience with live shows and recording, as well as Newcastle’s local music scene.


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Phill Jamieson

Phill joined Windows back in 2012; originally within the audio and hi-fi department. However, he made the transition to the ‘rock instrument’ section, which better suited his passion and interest.

Phill has been involved in several projects since joining the team; such as arranging, recording and performance the music for the 2014 Christmas TV advertisement. In 2016 Phill organised and directed 2 guitar master class sessions in conjunction with Roland and Newcastle College.

Since becoming a Bmus Jazz, Popular and commercial music graduate in 2009, Phill has worked and recorded with several ensembles; performing at festivals.     

Music aside, Phill is a keen long distance runner; participating in the Great North Run 7 times and marathons including Kielder, Paris and Budapest.


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Mark Taylor

Mark has been in musical instrument retailing since 1993, having previously worked for Sounds Live. He is a specialist in PA systems and live sound, having supplied to churches, community organisations, theatre productions, solo acts, duos, trios and rock bands

Mark has a great knowledge of most of the brands we stock, having personally owned instruments such as Epiphone, Jackson, Hamer, Ibanez, Squier, Takamine, Taylor and Yamaha.



Matty Armstrong

Matt has been with us since 2012. He studied music performance and production to a degree level at Newcastle college

He has been on the live music scene with various bands since he was sixteen years old, the most current one being Thesis Lives. Matt is often described as a friendly approachable lad with a great knowledge of acoustic guitars and microphones and generally anything rock based. In his spare time he likes to play football.

Pianos & Keyboards

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Neil Ferry

Neil first worked for JG Windows back in 1987 on the Classical and Specialist CD Departments. He then went on to work as a Manager for both Music Zone and HMV before coming full circle and returning to JG Windows in 2006.

Neil has been involved with Keyboards, Synthesizers, Acoustic and Digital pianos for almost 30 years and in that time has received extensive training from Yamaha, Roland, Kawai, Korg, Moog and many other musical instrument manufacturers, he’s also visited the factories of Hoffmann and C. Bechstein pianos in the Czech Republic and Germany to witness the process of making an acoustic piano from start to finish. Neil enjoys writing and recording electronic music and is a keen photographer.


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Alain Mayson

Alain’s first encounter with music-making was playing the cello, giving him the opportunity to play orchestral concerts around the UK and abroad. As time went on he found himself focusing more and more on piano and keyboard work. He has been involved in a lot of electronic recording and sound manipulation over the years and has performed in public regularly for many years. He played piano every weekend for over a decade on the floating nightclub under the Tyne Bridge and now works regularly with a wedding function band and a Scottish ceilidh band. In the early 1990s he worked in Rock City, Sound Control and JG Windows music shops before spending 16 years as a head of music in a secondary school.

Alain returned to Windows in 2012 and loves the diverse range of acoustic and electronic instruments he deals with and gets satisfaction from helping different customers find the instrument that’s right for them.

Traditional & Folk Instruments

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Alex Cole

- Instruments Manager

Alex began working for JG Windows in 2001. Over the years he has worked across all three stores and in a variety of job roles including Printed Music Manager, Classical Instrument Manager, Darlington Store Manager and his current role of Instrument Department Manager in the Newcastle store.

Primarily a drummer, Alex has played in bands since the late 90’s and was lucky enough to release two albums and gig alongside some excellent bands. Having worked in a music store for many years he has accumulated knowledge and experience of most instruments and is currently enjoying developing his ukulele skills.


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Simon Hedley

Simon has been interested in music since taking up the guitar at the age of 13. Since then he has developed a comprehensive knowledge of most musical instruments and taken up a variety of them including banjo, mandolin, ukulele, dulcimer and double bass to mention a few – he is always keen to learn a new musical instrument! Simon is also very interested in music production and studied Audio Engineering and the SAE Institute in Glasgow.

In his spare time Simon teaches 5-string banjo and plays double bass with local Blues band The King Bees.


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David Gray

David has been with JG Windows since 2016 having worked in a variety of sales roles previously. Beginning in the Printed Music department, he now works in the Classical Instrument department bringing with him over twenty years’ experience of woodwind instrument playing, including clarinet to Diploma level.

Also a piano player, David has been working for various local professional and amateur musical theatre companies as a Musical Director and rehearsal pianist for over ten years and has directed shows at many prestigious venues including the Tyne Theatre & Opera House, the Theatre Royal and the Sunderland Empire. He also works at Lumley Castle Hotel as a piano player for the Elizabethan Banquets, as well as performing for weddings and functions.

David is also fluent in French, Spanish and Italian and regularly assists our customers from abroad with their language needs whilst in store.

Printed Music

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Jenny Johnson

- Printed Music Manager

Jenny has worked at JG Windows since 2009 and manages the Printed Music department. She studied music as part of a combined honours degree at Newcastle University and went on to complete a Masters in musicology. She learnt clarinet and piano at school, playing in the school’s orchestra, chamber ensemble and clarinet group as well as a local wind band. She also dabbles in flute, guitar and ukulele. Over the years, she has played with samba troupe Oya Batucada, played djembe with West African drumming group Drummed Up, and taken a jazz course at the Dryden Centre.


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Philip Johnson

Philip joined the printed music department in 2014 and is a classically trained singer and brass musician. Philip graduated from the University Of East Anglia School Of Music in 2009 with a bachelor’s degree in music, and later studied at Durham University as a music teacher for secondary schools. He trained as a teacher at a number of schools in the North-East, and after graduating, took up a post at Durham Sixth Form Centre teaching A-level music.

Philip has played and sung with a number of brass bands and choirs over the years, but these days he can be found singing with “Project Singing” at the Sage Gateshead, or in St. Bede’s Choir in Jarrow. He also enjoys composing and arranging music, particularly for a capella choir.  He loves to take on new musical endeavours and is currently working on a jazz music project with colleagues Lisa and Nick.


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Corine Andrews

Corine joined the Printed Music department in early 2017 after spending a few years studying Songwriting at Berklee College of Music in Boston. She is a classically trained singer and flute player, but plays a number of other instruments, including harp and guitar. She has performed in all manner of ensembles, including orchestras, internationally touring choirs and heavy rock bands, and now performs around the North East as a solo acoustic singer-songwriter while continuing her songwriting degree with Berklee's online program.

Hi-Fi/CDs,DVDs & Vinyl

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Mark O'Malley

Mark's bio is coming soon!

Gateshead, Metrocentre Store

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Paul Donaldson

- Store Manager

Paul joined the company in 2009 specialising in acoustic pianos, but is actually a brass player and guitar player too! He graduated from the London College of Music in the early 1980’s, and before joining Window spent 16 years with Yamaha as a senior regional manager. During this time he was lucky enough to visit some of their factories in Japan and has also visited other piano manufacturers in Germany. He has managed his own piano shop, and as an active musician and parent he clearly understands the importance of getting it right in terms of selecting the right instruments and equipment.


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Dan Chadwick

- Assistant Store Manager

Dan joined JG Windows in 2013 having worked in various management positions for high street retailers Virgin Megastores and Zavvi.

Originally from Cumbria, Dan moved to Newcastle to study fine art at Northumbria University and it was during this time he first became involved in the North-East music scene. Dan has played guitar and sang in various local bands over the years, as well as being involved in organising and promoting gigs within and beyond the city. Dan has also been involved in setting up an independent record label and recording studio.

Although guitar playing has always been his primary focus, Dan has also been involved in the production of various forms of electronic music and has a keen interest in sound engineering.


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Claire Caveney

- Store Supervisor

Claire is the store supervisor and one of our longest serving members of staff within the Metrocentre branch. She mainly looks after the printed music department. In her spare time she sings in a local band called Coastal, performing original songs.

Claire is an energetic and proficient individual, who thrives on making people smile!


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Andrew Keogh

Andrew has worked with and specialised in all things guitars for over twenty years. In that time, he has received technical and product specific training from many leading guitar manufacturers, including Fender, CF Martin and Taylor, to name a just a few. Andrew recently travelled to Amsterdam, as a guest of Taylor Guitars, and successfully completed the Taylor University Training Programme, giving a unique insight into guitar design, construction and development. In his spare time, he enjoys outdoor pursuits and producing his own music.


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Mark Gleadhill

Mark first started playing the guitar at 7 years old after hearing his Father playing "Bad to the Bone" by George Thorogood, which he recognised from the movie Terminator 2. He has dabbled in several instruments but the guitar has always been his priority.

Mark graduated from York St John University with a Joint Honours degree in Japanese Language and Media. He then moved to Milton Keynes to work for Kawai, one of our suppliers in a sales and administrative role. After working there for several years, he moved back north and began working for JG Windows in October 2016 as a rock instrument sales adviser.


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Mike Oxenham

Mike joined the team in February of 2017. Since the early 90s, Mike has been a professional musician playing piano onboard cruise liners and in international hotels. He settled in the North-East in 2010 and went on to gain a BA hons in Music, and qualified as a teacher in 2014.

Darlington Store

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Jo Scott

- Store Manager
Department Manager

Jo has worked in musical instrument retail through various companies for the last 10 years and joined the JG Windows team in 2009.  Since then Jo has worked in every branch of Windows on every department, has been printed music manager, classical and traditional instrument manager (where she caught the ukulele bug!) and a buyer. Jo recalls that her most exciting period with Windows was helping out with the opening of our Darlington shop in 2011, so she is now delighted to be Darlington store manager! 


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Richard Coxon

Richard joined JG Windows in the Summer of 2011. He has been a staple of the Darlington musical community since joining the industry in 2005 as a fresh faced forty-something! Previously he enjoyed a 10 year career in cinema management as well as working as a restaurant manager and an area manager for a national charity. But his first love has always been music and musicians so when the chance came to join this brilliant industry, it was too good to miss!

Richard’s specialist field is all things guitar, especially bass guitar. Give him a chance and he will bore you to death with stories of all the many, many basses and amps he has owned over the years! He also has a great knowledge of PA systems as a veteran of nearly 2000 gigs.  Although, to be honest, he has been here so long he is the font of all knowledge on pretty much anything related to musical equipment. So why not visit the store and try to catch him out!


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Stefan Coates

Stefan joined the JG Windows Darlington team in early 2017, having been a (very) regular customer since the store's opening.

Stefan plays various instruments including guitar, bass, drums and keys and he is now branching out even further as he is currently learning to play some brass and woodwind instruments.  When not at JG Windows he often works as a country/folk musician and regularly gigs around the north east with his band, as well fulfilling the role of sound engineer for another local band.  Prior to starting at JG Windows Stefan was a teaching assistant in Popular Music and worked as a guitar repairs technician.

Steve has worked at JG Windows since 2013 and is in the unique position of working in both our Newcastle and Darlington stores.

Steve has been playing Piano since a very early age and over the years has played for numerous local and national theatre, operatic and choral societies, and once did a small tour with Ricky Valance. These days he is more likely to be found playing in a lounge bar of a hotel, or at a wedding or similar function.

- See more at: http://www.jgwindows.com/team-newcastle#sthash.8zF8q7Z0.dpuf


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Steve Gilbert

Steve has worked at JG Windows since 2013 and is in the unique position of working in both our Newcastle and Darlington stores.

Steve has been playing Piano since a very early age and over the years has played for numerous local and national theatre, operatic and choral societies, and once did a small tour with Ricky Valance. These days he is more likely to be found playing in a lounge bar of a hotel, or at a wedding or similar function.

Steve has worked at JG Windows since 2013 and is in the unique position of working in both our Newcastle and Darlington stores.

Steve has been playing Piano since a very early age and over the years has played for numerous local and national theatre, operatic and choral societies, and once did a small tour with Ricky Valance. These days he is more likely to be found playing in a lounge bar of a hotel, or at a wedding or similar function.

- See more at: http://www.jgwindows.com/team-newcastle#sthash.8zF8q7Z0.dpuf

Behind the Scenes

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Rupert Bradbury

- Managing Director

Rupert has been the MD of JG Windows since 2006 when the company was bought from the Windows family. With his main instrument being piano, his first connection with the shop was back in the early 90s whilst playing in a student band. Having bought various keyboards from the shop, he then took what was meant to be a short term job selling pianos in the Arcade, which actually turned into 4 very enjoyable years, before then spending 10 years working for Roland in various roles. The pull of the North-East was too strong though and with the opportunity to become involved in one of the most famous music shops in the North, he returned in 2006.

He loves nothing more than spending time on the shop floor with our team of people, talking to customers and getting stuck into what it's really all about.  Unfortunately he does find himself confined to his desk more than he'd really like, but at least since our expansion in 2015 it does now have a great view over Grainger street!


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Dom Hornsby

- Web & Marketing

Dominic has worked for the company since 2011 and is responsbile for creating and managing content for our online presence, including our social media platforms. He is also heavily involved in the marketing side of the business and produces posters, leaflets, banners and everything else in-between. Working at the JG Windows combines his love of design & the web with his love of music; playing piano, guitar and drums.

Outside of the store, Dominic plays gigs all over the region in several bands, including local blues band The King Bees (with our folk instrument specialist Simon). He has recently taken up surfing and spends most weekend trying to stand up on the freezing waves of the North Sea.

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