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Meet the Team - Expert knowledge in every field - in both stores

Fancy joining the JG Windows team? See our current job vacancies

Newcastle, Central Arcade Store

Guitars & Live Sound

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Phill Jamieson

Phill joined Windows back in 2012; originally within the audio and hi-fi department. However, he made the transition to the ‘rock instrument’ section, which better suited his passion and interest.

Phill has been involved in several projects since joining the team; such as arranging, recording and performing the music for the 2014 Christmas TV advertisement. In 2016 Phill organised and directed 2 guitar master class sessions in conjunction with Roland and Newcastle College.

Since becoming a Bmus Jazz, Popular and commercial music graduate in 2009, Phill has worked and recorded with several ensembles, performing at festivals.     

Music aside, Phill is a keen long distance runner; participating in several Great North Run's and is a 9 time Marathon finisher including Berlin, Rome, Paris, Amsterdam, Belfast, Kielder and Dublin. In 2019 Phill will also add Barcelona, Ediburgh and Chicago 


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Mark Taylor

Mark has been in musical instrument retailing since 1993, having previously worked for Sounds Live. He is a specialist in PA systems and live sound, having supplied to churches, community organisations, theatre productions, solo acts, duos, trios and rock bands

Mark has a great knowledge of most of the brands we stock, having personally owned instruments such as Epiphone, Jackson, Hamer, Ibanez, Squier, Takamine, Taylor and Yamaha.

Pianos & Keyboards

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Neil Ferry

Neil first worked for JG Windows back in 1987 on the Classical and Specialist CD Departments. He then went on to work as a Manager for both Music Zone and HMV before coming full circle and returning to JG Windows in 2006.

Neil has been involved with Keyboards, Synthesizers, Acoustic and Digital pianos for almost 30 years and in that time has received extensive training from Yamaha, Roland, Kawai, Korg, Moog and many other musical instrument manufacturers, he’s also visited the factories of Hoffmann and C. Bechstein pianos in the Czech Republic and Germany to witness the process of making an acoustic piano from start to finish. Neil enjoys writing and recording electronic music and is a keen photographer.


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Alain Mayson

Alain’s first encounter with music-making was playing the cello, giving him the opportunity to play orchestral concerts around the UK and abroad. As time went on he found himself focusing more and more on piano and keyboard work. He has been involved in a lot of electronic recording and sound manipulation over the years and has performed in public regularly for many years. He played piano every weekend for over a decade on the floating nightclub under the Tyne Bridge and now works regularly with a wedding function band and a Scottish ceilidh band. In the early 1990s he worked in Rock City, Sound Control and JG Windows music shops before spending 16 years as a head of music in a secondary school.

Alain returned to Windows in 2012 and loves the diverse range of acoustic and electronic instruments he deals with and gets satisfaction from helping different customers find the instrument that’s right for them.

Traditional & Folk Instruments

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Alex Cole

- General Manager

Alex began working for JG Windows in 2001. Over the years he has worked across all three stores and in a variety of job roles including Printed Music Manager, Classical Instrument Manager, Darlington Store Manager and his current role of Instrument Department Manager in the Newcastle store.

Primarily a drummer, Alex has played in bands since the late 90’s and was lucky enough to release two albums and gig alongside some excellent bands. Having worked in a music store for many years he has accumulated knowledge and experience of most instruments and is currently enjoying developing his ukulele skills.


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Jo Scott

- Assistant Store Manager

Jo has worked in musical instrument retail through various companies for over 10 years and joined the JG Windows team in 2009.  Since then Jo has worked in every branch of Windows, on every department. Her roles have involved printed music manager, classical and traditional instrument manager (where she caught the ukulele bug!) and a buyer.  Jo likes to play anything with frets and strings but also dabbles in keys and home recording.


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Simon Hedley

Simon has been interested in music since taking up the guitar at the age of 13. Since then he has developed a comprehensive knowledge of most musical instruments and taken up a variety of them including banjo, mandolin, ukulele, dulcimer and double bass to mention a few – he is always keen to learn a new musical instrument! Simon is also very interested in music production and studied Audio Engineering at the SAE Institute in Glasgow.

In his spare time Simon teaches 5-string banjo and plays double bass with local Blues band The King Bees.

Printed Music

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Jenny Johnson

- Printed Music Manager

Jenny has worked at JG Windows since 2009 and manages the Printed Music department. She studied music as part of a combined honours degree at Newcastle University and went on to complete a Masters in musicology. She learnt clarinet and piano at school, playing in the school’s orchestra, chamber ensemble and clarinet group as well as a local wind band. She also dabbles in flute, guitar and ukulele. Over the years, she has played with samba troupe Oya Batucada, played djembe with West African drumming group Drummed Up, and taken a jazz course at the Dryden Centre.


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Philip Johnson

Philip joined the printed music department in 2014 and is a classically trained singer and brass musician. Philip graduated from the University Of East Anglia School Of Music in 2009 with a bachelor’s degree in music, and later studied at Durham University as a music teacher for secondary schools. He trained as a teacher at a number of schools in the North-East, and after graduating, took up a post at Durham Sixth Form Centre teaching A-level music.

Philip has played and sung with a number of brass bands and choirs over the years, but these days he can be found singing with “Project Singing” at the Sage Gateshead, or in St. Bede’s Choir in Jarrow. He also enjoys composing and arranging music, particularly for a capella choir.  He loves to take on new musical endeavours and is currently working on a jazz music project with colleagues Lisa and Nick.


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Corine Andrews

Corine joined the Printed Music department in early 2017 after spending a few years studying Songwriting at Berklee College of Music in Boston. She is a classically trained singer and flute player, but plays a number of other instruments, including harp and guitar. She has performed in all manner of ensembles, including orchestras, internationally touring choirs and heavy rock bands, and now performs around the North East as a solo acoustic singer-songwriter while continuing her songwriting degree with Berklee's online program.

Hi-Fi/CDs,DVDs & Vinyl

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Mark O'Malley

Mark's bio is coming soon


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Matt Armstrong

Matt has been with us since 2012. He studied music performance and production to a degree level at Newcastle college

He has been on the live music scene with various bands since he was sixteen years old, the most current one being Thesis Lives. Matt is often described as a friendly approachable lad with a great knowledge of acoustic guitars and microphones and generally anything rock based. In his spare time he likes to play football.

Gateshead, Metrocentre Store

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Paul Donaldson

- Store Manager

Paul joined the company in 2009 specialising in acoustic pianos, but is actually a brass player and guitar player too! He graduated from the London College of Music in the early 1980’s, and before joining Window spent 16 years with Yamaha as a senior regional manager. During this time he was lucky enough to visit some of their factories in Japan and has also visited other piano manufacturers in Germany. He has managed his own piano shop, and as an active musician and parent he clearly understands the importance of getting it right in terms of selecting the right instruments and equipment.


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Nick Hall

- Assistant Store Manager

Nick has worked for JG Windows since 2011, where he was first positioned in the Metrocentre store. Nick has previous experience in other retail environments, in both sales assistant and management roles, but jumped at the chance to work with instruments and music. Having spent some time managing the guitar department at the Newcastle store, he has recently returned to Metrocentre as assistant store manager. Primarily a bass player, Nick has played in bands since he was 15, has loads of experience with live shows and recording, as well as Newcastle’s local music scene.


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Steve Gilbert

- Assistant Store Manager

Steve has worked at JG Windows since 2013 and is in the unique position of working in our Newcastle, Darlington and Metrocentre stores. Steve has been playing Piano since a very early age and over the years has played for numerous local and national theatre, operatic and choral societies, and once did a small tour with Ricky Valance. These days he is more likely to be found playing in a lounge bar of a hotel, or at a wedding or similar function.


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Mike Oxenham

Mike joined the team in February of 2017. Since the early 90s, Mike has been a professional musician playing piano onboard cruise liners and in international hotels. He settled in the North-East in 2010 and went on to gain a BA hons in Music, and qualified as a teacher in 2014.


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Ollie Petrie

Ollie joined the Rock instrument department in 2015 and specialises in bass, electric and acoustic guitars. Ollie has been gigging around the north east since he was 16 years old and currently plays in a number bands and performs regularly as both a guitar and bass player. He is also heavily involved in music production and composition, and has recently completed a BMus degree in Jazz, Popular and Commercial Music.



Gordon Hall

Gordon has worked mainly in the computer games industry as a composer sound effects editor, dialog editor and musician before joining the team at Windows Metrocentre branch. He has a graduate diploma in light music and has gigged regularly over some 40 years around Newcastle and further afield.


Behind the Scenes


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Claire Caveney

Claire is one of our longest serving members of staff, having spent many years at the Metrocentre store, and more recently the Newcastle store. In her spare time she sings in a local band called Coastal, performing original songs.

Claire is an energetic and proficient individual, who thrives on making people smile!

JG Windows is one of the oldest and most respected music businesses in the UK, having been founded in 1908.  Our branches in Newcastle upon Tyne city centre and Gateshead Metrocentre carry a massive range of musical instruments and accessories, sheet music, Hifi and recorded music, supported by knowledgeable and friendly staff.